Panel Can't Connect to Your Server

If you're seeing "We're having some trouble connecting to your server, please wait" in the GhostCap Panel, your server is almost certainly online. The issue is that your browser or network can't reach the panel's connection to it.

This is not the same as connecting to your game server in-game. The game itself uses a different protocol and usually works fine even when the panel does not. The panel error is almost always caused by something between your PC and our network: ISP DNS, local firewall, antivirus, or a routing issue.

Quick Checks

Before changing any network settings, try these:

1. Disable any adblocker, antivirus, or browser firewall extension for the panel domain.
2. Open the panel in a private/incognito window to rule out cached data or extensions.
3. Confirm your PC's date and time are correct. Incorrect time breaks HTTPS connections.
4. Try a different network, such as your phone's mobile data, to confirm the issue is local.

If the panel works on a different network but not your home one, the fix is on your home network. Keep going.

Use Cloudflare Warp (Fastest Fix)

Cloudflare Warp is a free app that routes your DNS through Cloudflare. It bypasses most ISP-level DNS and routing issues that block the panel.

1. Download and install Cloudflare Warp.
2. Turn it on and reload the panel.

You only need Warp running when using the panel. You do not need it on to play on your server.

Set Cloudflare DNS Permanently

If you'd rather not run an extra app, point your PC directly at Cloudflare's DNS resolver. This usually fixes the issue permanently and has the same effect as Warp for the panel.

The DNS servers you'll be using are 1.1.1.1 (preferred) and 1.0.0.1 (alternate).

Windows 10 / 11

1. Right-click the network icon in your system tray and select Network and Internet settings.
2. Click Change adapter options (Windows 10) or Advanced network settings → More network adapter options (Windows 11).
3. Right-click your active connection (Wi-Fi or Ethernet) and choose Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5. Choose Use the following DNS server addresses and enter:
   • Preferred DNS server: 1.1.1.1
   • Alternate DNS server: 1.0.0.1
6. Click OK and close all windows.
7. Restart your PC and reload the panel.

macOS

1. Open System Settings (or System Preferences).
2. Go to Network, select your active connection, and click Details (or Advanced on older macOS).
3. Go to the DNS tab.
4. Click the + button under DNS Servers and add each of these in order:
   • 1.1.1.1
   • 1.0.0.1
5. Click OK and Apply.
6. Reload the panel.

Flush Your DNS Cache

If Cloudflare DNS or Warp didn't help, your PC may be holding onto a stale DNS record. Flushing the cache forces a fresh lookup.

Windows 10 / 11

1. Press the Windows key, type cmd, then right-click Command Prompt and choose Run as administrator.
2. Run each of the following commands in order, pressing Enter after each one:

   ipconfig /flushdns
   ipconfig /registerdns
   ipconfig /release
   ipconfig /renew
   netsh winsock reset
   

3. Restart your computer.
4. Reload the panel.

macOS

1. Open Terminal (Applications → Utilities → Terminal).
2. Run the following command and enter your password when prompted:

   sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
   

3. Restart your browser and reload the panel.

Still Not Working?

If none of the above resolves it, please open a support ticket or reach us on Discord and include:

• Your server IP
• A screenshot of the panel error
• Whether the panel loads on a different network (e.g. mobile data)

This helps us narrow down whether it's an ISP-level issue we can escalate.