Privacy Policy

Introduction

GhostCap Gaming ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our game server hosting services.

Information We Collect

Information You Provide: When you create an account, we collect your name, email address, billing information, and any other information you choose to provide. When you contact support, we collect the contents of your communications.

Information Automatically Collected: We automatically collect log data (IP address, browser type, operating system), device information, location data (country, region), and analytics data through services like Google Analytics and Cloudflare.

How We Use Your Information

We use your information to provide and maintain our services, process payments, communicate with you about your account, send service updates and marketing communications (with your consent), improve our website and services, monitor usage patterns, and protect against fraudulent or illegal activity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. This includes cookies for site functionality, web beacons for navigation tracking, and analytics tools like Google Analytics and Cloudflare Analytics.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some portions of our website may not function properly without cookies.

Third-Party Services

We use third-party services to help operate our business, including Google Analytics for website analytics, Cloudflare for performance and security, and payment processors for transactions. These services have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data, the right to object to or restrict processing, the right to data portability, and the right to withdraw consent. To exercise these rights, please contact us through our support portal.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Australia where we are based. These countries may have data protection laws that differ from your country.

Children's Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Support Portal: billing.ghostcap.com