You just purchased some weapon skins in the Valorant store or the Night Market but now you're having second thoughts.
Maybe the skin doesn't look as good in-game, or perhaps you need the money for something else. Whatever the reason, Riot Games has a refund policy that allows you to get your money back for unused purchases.
This guide will walk you through exactly how to refund your unused VP and skins in Valorant.
What Is Eligible For A Refund In Valo?
If you're wondering if you can get a refund on an item you purchased in Valorant, the answer is that it depends if your Valorant skins or VP (Valorant Points) have been used or not.
Only unused in-game content and unused VP (Valorant Points) purchased within the last 14 days are eligible for a refund.
In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
If you've been using an item you purchased and then decide you don't want it anymore, you won't be able to get a refund as it is non-refundable at this stage.
However, if you purchase an item and then change your mind before using it, you can request a refund within 14 days and get your money back.
So if you're thinking about buying weapon skins in Valorant, make sure you're sure about it before taking the plunge!
What Can't You Refund?
Besides weapon skins and VP, there are quite a few things that are not eligible for a refund.
These include:
Character contract levels
Premium battle pass
Premium battle pass levels
Weapon skin levels
Radianite points
Bundles
Once you log in to your account it's very clear in your order history what you can refund or not. If there is no refund button then you can't refund it.
How To Get A Refund In Valorant
- Open the Valorant website and log in.
- Click
Get My Order History
At the bottom of the page click "Get My Order History" - Select the item you want to refund
Here you will see your purchase history. Click the red button next to the weapon skins and click the refund button
Keep in mind this method is only to refund weapon skins. If you need to refund unused VP (Valorant Points) then you will need to open a support ticket here. For more help with support tickets, see our guide on how to submit a Valorant support ticket.
Video Tutorial
For a visual guide on the refund process, check out this helpful video:
Conclusion
The team at riot games has made it easy for those players who want a refund and to be honest, I don't know of many games that make the ability to refund digital purchases this easy.
This is a good thing so please don't abuse the system. We need more gaming companies to take note of this practice and follow suit.
If you get stuck at any time trying to get refunds, then I urge you to submit a ticket to the support team and they will do their best to help you out.
Important Refund Limitations
Processing Time: Refunds typically take 5-7 business days to process back to your original payment method.
Regional Restrictions: Some regions may have different refund policies due to local laws.
Account Status: Your account must be in good standing without any bans or restrictions.
If you're new to Valorant, check out our guide on how to download and install Valorant. For competitive players interested in the ranking system, see our Valorant ranks guide.